Wild Bill's Tobacco

Reviews about Wild Bill's Tobacco

• jaxmon21

  Feb, 13 2018
  ★ ★ ★ ★ ★
  I wanted to write this review for the Gull Road location ONLY...they have a great selection of cigars and the humidor is kept at a really nice 70% RH, the smokes are ready to go right when you get home.
  
  I recently went to the West Main location where I had a not so good experience, came home with cigars that were almost un-salvageable, brought them to the gull road location and spoke to the manager (who was super nice and understanding) she called the owner who admitted that the West Main location had some humidifier issues in the previous weeks and had the manager give me my full money back on the smokes I purchased at the separate location and was more than willing to replace them. She even offered to bring in a box of cigars that I was inquiring about even though I only wanted a few! This is the kind of customer service that is going to keep me coming back. I only wish more of their employees were half as nice and knowledgeable as her! She was a pleasure to work with! Kudos!

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