McDonald's
Full information about company Establishment, food, restaurant and cafe "McDonald's" at 830 Riverview Drive, Kalamazoo, MI 49048. You may find here reviews, address, phone number, website, work hours and etc.
Contacts
Address:
830 Riverview Drive, Kalamazoo, MI 49048
Get directions
Phone number:
+1 269-349-9239
Website:
mcdonalds.com
Categories:
Establishment Food Restaurant Cafe
Price level:
Inexpensive
Reviews about McDonald's
- Tammy LynneMay, 06 2018★ ★ ★ ★ ★im not going to rate 5 stars on the service but one thing I do want to rate 5 stars is a fresh new face I have seen around there!
I have went to this McDonald's for almost 3 years and it's not the best! Although these last few weeks have been great! -1 day when I came though drive though and got the wrong order. I called the store and a young man answered and I expressed how this store has a bad rep. And that I am very unpleased that yet AGAIN! I got the wrong food!
Lord! Was he the most generous human being and manager at a McDonald's I have ever seen! This young man by the name of kaleb was so heart felt when we where on the phone and told me to come back right away. And he would replace my food.
I did, when I came back he looked me in the eyes and said "I'm really sorry your order was wrong ma'am this store is moving its way up and I'm trying my hardest to make things right here. It's like one man Vers. The world" he than told his crew people that he wanted all my food dropped fresh. He than went to the back of the store and gave me a free meal card that he written "I'm sorry" with a :( on. And expressed how sorry he was. After I got my food. He said that when ever I come back to grab him and he will make sure my order is correct! And told me thank you for my visit and as I walked out I had to tell this man what GREAT! service he has provided me. I walked back in and this young boy was talking to his workers about how they need to make sure that every order was over looked no matter how small or big. And a young dark skin woman, very respectfully said alright and he smiled and went to the back!!!!
THIS LAIDIES AND GENTLEMEN IS HOW IT SHOULD BE! One young man is making a difference in this store! Godbless and I hope this young man makes a difference here! I then came back a few days later and seen this young man and as soon as I walked in he smiled and said your back!!!!!! That made my whole out look I this store turn the other way! I definitely will be back!
Photos and maps
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Weather in Kalamazoo, MI
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